Privacy Policy | The Tennis Academy Limassol

1. Introduction

The Tennis Academy Limassol ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Cyprus data protection laws.

2. Data Controller

The Tennis Academy Limassol is the data controller responsible for your personal data.

Address: Potamos Germasogeias, Limassol, Cyprus
Email: info@thetennisacademylimassol.com
Phone: +357 99 608606

3. Personal Data We Collect

We may collect and process the following data:

Identity Data: Name, email address, phone number
Account Data: Login credentials when you create an account
Booking Data: Court reservations, dates, times, and payment information
Technical Data: IP address, browser type, device information
Usage Data: How you use our website and services
Marketing Data: Your preferences for receiving communications from us

4. How We Use Your Data

We use your personal data for the following purposes:

To process and manage court bookings
To create and manage your account
To communicate with you about your bookings and our services
To improve our website and services
To send you marketing communications (with your consent)
To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

Contract: To fulfill our booking services with you
Consent: For marketing communications and non-essential cookies
Legitimate Interest: To improve our services and website security
Legal Obligation: To comply with Cyprus and EU laws

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Booking records are retained for 7 years for accounting and legal purposes. Account data is retained until you request deletion.

7. Your Rights Under GDPR

You have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restriction: Request limited processing of your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@thetennisacademylimassol.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

9. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

10. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus (www.dataprotection.gov.cy).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@thetennisacademylimassol.com
Phone: +357 99 608606
Address: Potamos Germasogeias, Limassol, Cyprus